Mission Statement

System Contracting and Procurement & Customer Service is committed to supporting...

  • Putting our patients' needs first: The patient is first in all we do and we seek to get the best product at the best price without compromising patient care
  • Service excellence: The constant pursuit and achievement of service excellence
  • Respect: Supporting and maintaining a work environment that nurtures respect for the individual & cultural diversity
  • Teamwork: Every member of our team will support each other
  • Processes: Working across functional boundaries, develop standards and processes to provide the highest standards of customer service
  • Financial: Protecting the fiscal health of our organization
  • Education: Always make sure a sincere effort to understand our customer's needs and work to educate ourselves and our customers
  • Societal commitment: Working together with historically underutilized business suppliers & majority owned suppliers to bring economic & other value added services to our patients & communities

Commitment Statements

  • Commitment to the participation & development of minority and women-owned business enterprises
  • Support organizations that foster the growth and development of disadvantaged businesses
  • Identify potential MBE/WBE partners and suppliers for potential business opportunities with UMMS
  • Support MBE/WBE businesses to access additional business opportunities beyond UMMS with national contracting entities:
    • Obtain Private Label Contracts
    • Contracts with other healthcare facilities, distributors and Group Purchasing Organizations