Patients and Visitors – UM BWMC

There's only one reason we're here—for our patients. At University of Maryland Baltimore Washington Medical Center (UM BWMC), we're constantly developing new procedures, new techniques and new technologies. But in all this activity, we never lose sight of why we are really here — and that is you. You and your family are the center of our focus every day.

Preparing for Your Visit

Useful Links for Patients

• Preparing for Your Visit or Stay
• Financial Assistance and Billing
• MyChart (formerly MyPortfolio) Patient Portal
• Patient and Family Handbook
• View additional information for patients.

Visiting Hours and Policies

Whether you're coming here for an outpatient appointment or visiting a patient in the hospital, please view our visiting hours and policy and masking guidelines before you come.

Patient Advocacy

At UM BWMC, we have dedicated patient advocates to assist patients and their families during their experiences at our medical center. The patient advocates are available to meet with patients who have concerns, questions, compliments or suggestions regarding their care. They advocate on your behalf and work with other members of the patients' health care team, such as doctors and nurses, to make sure all our patients' needs are met.

If you have a patient care issue you would like to discuss with our patient advocates, please call 410-787-4200 or email feedback@umm.edu.