To ensure the highest quality health care for our patients, UM Baltimore Washington Medical Center regularly participates in a national accreditation process conducted by The Joint Commission.

The Joint Commission is an independent, not for profit organization that sets standards for measuring health care quality and safety, and the safety of the environment in which that care is provided.

If you have questions or concerns about care you have received at UM Baltimore Washington Medical Center that have not been resolved, you may contact The Joint Commission in one of several ways:

  1. Mail
    Office of Quality and Patient Safety
    The Joint Commission
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
  2. Fax
    630-792-5636
  3. E-mail
    patientsafetyreport@jointcommission.org
  4. Phone
    Toll-free: 1-800-994-6610
  5. Online
    www.jointcommission.org/report_a_complaint.aspx