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The information contained in the patient's medical record is owned by the patient. The medical record is the property of the hospital where the care was rendered, and that hospital is the custodian of the record. The patient does not automatically receive a copy of their medical record upon discharge from the hospital.

Medical records must be completed by all physicians involved in the patient's care prior to being copied and released to the patient or designee. This process could take up to 30 days. Upon completion of the process, the patient may receive a copy of their medical record and a fee may apply.

Patient-related information may be released to a physician or medical facility for the patient's continuity of care when requested. We encourage patients to request medical record information at least three to five days prior to any follow-up care.

All requests for the release of medical records to other parties must include an authorization form signed by the patient and/or legal representative and identify the hospital whose records are being requested. We will not accept a request for all medical records that are made out to "UMMS."

  • If you have any questions, you can call us at 410-328-5706.

Request Records Online

Request Your Medical Records Free of Charge via MyChart (formerly MyPortfolio)

You can now request your medical records for your personal use from any UMMS hospital using the MyChart patient portal. After entering a few key pieces of information, your records can be released to you through MyChart at no charge. Simply log in to MyChart and follow the links under the Health Tab under Medical Records.

If it is your first time accessing MyChart and you have your activation code, you can sign up here. Don't have an activation code? You can call 844-281-8667 for assistance.

Other Ways to Get Your Records

You can also access your medical records without going online. Follow the steps below.

STEP 1: Authorization Release Forms

Print the authorization form.

STEP 2: Submit Request (Authorization Release Form)

Please mail or fax your authorization release form. Note that all in-person requests are suspended during COVID.

By Email

You can email us your form at ummsrelease@umm.edu. Please include your name in the subject line.

By Mail

University of Maryland Medical System
Attn: Health Information Management
110 S. Paca St., 9th Floor
Baltimore, MD 21201
410-328-5706

By Fax

For urgent patient care, fax your request to 410-328-2358.

All other faxes can be sent to 410-328-0537

STEP 3: Receive Invoice

Fees: Requests for Releases to the Patient or their Personal Representatives

Patients will not be billed for copies of medical records.

Fees: Requests for Releases to Third-Party Requesters

Payment is required before medical record information is released. You will be charged:

  • Base charge (to cover supplies and labor): $22.88
  • + Per page fee: $0.83 per page; Electronic Releases: $0.62 per page (Maximum charge of $81.63 for the first 100 pages)
  • + Postage

Mail to:

University of Maryland Medical System
Attn: Health Information Management
110 S. Paca St., 9th Floor
Baltimore, MD 21201

STEP 4: Receive Records

You should receive your records within 5 -7 days of receipt of your payment. If you do not receive your records within 10 days, please call 410-328-5706 and select Option 3 to reach a Release of Information (ROI) technician.

Film Records Request

UM BWMC can provide you with copies of your radiology images. For copies of your films, please click on the link below, fill out the form entirely and bring it to the Film Library located on the lower level of the North Building at UM BWMC.

Film copies of your original X-rays require at least 24-hour notice by calling the number below. You can also drop off your request and they will be available for pick-up the next day. All other requested copies will be saved on a disk.

Prior to any scheduled appointments, please allow 30 minutes for printing the CD. We apologize for any inconvenience.

To contact the Film Library, please call 410-787-4644 or 410-787-4781.

Download the Film Records Request form here.

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