Dr. Stephen Smith, Chief Medical Officer

University of Maryland Charles Regional Medical Center has served our community for more than 80 years, and we are proud of the outstanding care our clinical staff provides to our patients. We demand excellence, and we deliver it.

As part of the University of Maryland Medical System (UMMS), our hospital is on a high reliability journey to zero harm. To complete that journey, our physicians and nurses are committed to a purposeful and total transformation of our culture. We are compelled by UMMS’ mission and shared values — compassion, discovery, excellence, diversity and integrity — to embrace new ideas, principles, practices and tools that will over time reshape the care we deliver to patients and how we support each other as team members. We are implementing the characteristics of a High Reliability Organization — Preoccupation with Failure, Reluctance to Simplify, Sensitivity to Operations, Commitment to Resilience, and Deference to Expertise — in every aspect of the organization: patient care, recruitment, reputation, performance, strategy, culture and much more.

Our capabilities are augmented through our affiliation with the University of Maryland Medical System, giving patients access to academic physicians and cutting-edge medicine. I am proud to lead this medical staff, and I hope you will join us on our journey to consistently provide excellent medical care to our patients.

Sincerely,
Stephen M. Smith, M.D.
Senior Vice President and Chief Medical Officer


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